About
I help product organizations turn complexity into clear decisions, stronger delivery, and reusable capability.
Across more than 25 years in UX and product design, I have worked in two complementary modes: leading design teams and delivery practices, and working as a principal-level practitioner on difficult enterprise problems. I have built teams, partnered with executives and product leaders, and stayed close to the workflows, prototypes, and implementation decisions those teams are asked to deliver.
My strongest work happens where product complexity, organizational friction, and delivery pressure meet. A useful operating model has to help people make decisions in that environment. I connect research, product direction, accessibility, and development so teams can use what we learn without needing one person in every conversation.
Selected experience
Formal team leadership, enterprise influence, and interim product delivery have each shaped how I work. These engagements overlap in places; they are not a sequence of mutually exclusive roles.
Principal UX Designer
November 2016 - present
UX strategy and hands-on design across regulated laboratory software. Shared standards, mentoring, and cross-functional work connect product, engineering, requirements, quality, and release planning.
Interim Product Designer (Contract)
2024 - 2025
Provided product design continuity while the company recruited a Philadelphia-based permanent designer. Delivered principal- and senior-level work across research synthesis, workflows, prototyping, validation, and engineering handoff.
Director of User Experience and Design
2011 - 2016
Built and led a hybrid team of in-house and contract designers and developers. Owned UX strategy and delivery, coached contributors, and partnered with client executives while remaining hands-on.
Lead UX Designer
2014
Telehealth workflows
Software Developer and UX Designer
2009 - 2011
Workforce analytics and modernization
UI Designer and Developer
2005 - 2008
Interactive learning systems
Senior Information Designer
2001 - 2004
Audit and compliance products
Assistant Vice President, User Information Engineer
1999 - 2000
Internal financial advisory platforms
How I work
I lead at system level and stay close enough to execution to understand the consequences of a decision.
I work through the problem, the evidence, and the constraints with the people who own them. That gives product and engineering partners a shared account of what we are trying to improve and which tradeoffs we are accepting.
Workflow design, information architecture, research, and prototyping remain part of my work. They let me test a direction before it becomes a delivery commitment and give the team something concrete to challenge.
I mentor through critique, working sessions, and shared problem-solving. Guidance, review routes, and clear exceptions help people make more decisions independently while keeping the product coherent.
A standard changes somebody's work. I bring migration effort, verification, release timing, and existing technical debt into the conversation before teams commit to a plan.
I approach AI as a change to how teams work, not just another way to produce screens. Structured knowledge can help an agent propose a workflow or answer an implementation question. People still need to understand the source, refine the proposal, and check the resulting behavior.
The enterprise design-system recovery brought those responsibilities together: published guidance, design-to-code assets, source-linked agent support, developer checks, and product QA. It is one example of the broader work I do to make decisions usable across an organization.
Explore the design-system recovery or read what AI-ready means in practice.
I bring both prior Director experience and current Principal practice to enterprise product, design leadership, and DesignOps work. If your team needs to clarify product direction, strengthen its design practice, or make AI-assisted work accountable, let's talk.